Most of the drinkware sold by Offensive Mug is made to order (in other words, we make the shit when you order the shit). We do not accept returns, however, we will replace any items that arrive damaged or broken at no additional cost to you. We ask for a picture of the damaged item in its original packaging for insurance purposes.
Production time can be up to 15 business days from the time the order was placed.
All products are shipped via USPS or UPS. The typical delivery timeframe is 1-3 business days.